-Call Routing / Strategies: Instead of just ringing one agent you can set up your system to call multiple/groups of agents.
-Real-Time Statistics: Review the latest call trends in real-time. See what’s going on in your business right now.
-Source Control: Easily add new sources for your business as they become available.
-Keep Your Phone Number: You can connect to your phone number of choice so prospects see your phone number dialing and can call back.
-Agent Scheduling: As schedules change so can your system. Just log in and update your agents 24/7.
-Customization: You also have the ability to customize the whisper text your agent or salesperson will hear when calls route to them.